HOW TO PURCHASE FROM JAN'S TRADING
Jan's Trading has made it very easy for customers to purchase through our
new & dynamic website please read the following instructions carefully. Each
Jan's Trading customer must understand and follow these instructions when purchasing.
Customers who comply with these rules & steps will find Jan's Trading service
to be very quick and problem free.
YOU WILL RECEIVE A PROFORMA INVOICE BY EMAIL/FAX
After a customer has successfully submitted an online order, they will receive
a Proforma Invoice from Jan's Trading by email or fax. The customer must notify
us if they do not receive the Proforma Invoice within 2 working days after submitting
the online order.
Once the customer has received the Proforma Invoice they must pay at least 50%
of the total confirmed price (if the total confirmed price of the car is under or
equal to USD$4000.00 100% payment should be done on confirmation) this 'first'
payment is due within 3 days after receiving the Proforma Invoice. Please remember,
the faster a customer sends the payment, the earlier we can arrange for the vehicle's
shipment. Shipping schedules are published on Jan's Trading website. We cannot
be held liable for missing a shipping deadline if a customer makes a late payment.
If the payment is not received within 3 days time, Jan's Trading reserves the
right to cancel your order and re-publish the vehicle to the stock lists for other
customers. In addition your account will be subject to cancellation penalty.
After Jan's Trading has received the 'first' payment, we will begin
shipping arrangements. The customer must also consider any options (such as service
packages/spoilers) as they may require additional time to install. The shipment
might delay as the vehicle must be prepped (inspected, cleaned), moved to the port,
and processed for custom.
Jan's Trading cannot be held liable if a shipment is missed for (late payments,
bank delays and shipping schedule changes). After a vehicle is shipped, the shipping
information (ETD/*ETA dates) will be available in the customer's account reports.
REVIEW BILL OF LADING
Around 7 working days after the ETD date, Jan's Trading will make available
the vehicle's Bill of Lading online. This can be found by clicking on the ship
name in a customer's account reports. The customer must view and confirm that
the Bill of Lading is correct. In case, the customer may request changes to the
Bill of Lading each change made (per bill) will be subject to a charge of US$D100.00.
Jan's Trading cannot be held liable for any errors in the Bill of Lading which
may result in a delay to release the vehicle.
SUBMIT FINAL PAYMENT
Once the Bill of Lading has been checked by customer, they must submit the 'final'
payment, which is the remaining amount of the total value of the vehicle. Jan's
Trading recommends that this payment be made at least 1 week before the vehicle's
ETA to avoid delays & additional port charges. If the payment is not received
in time, the customer must be aware of the destination port's storage policies.
Customers are responsible for any storage (and any other) charges by the destination
port that may occur if a vehicle is held. If the 'final' payment is not
received within 1 month after the departure of vehicle from Japan Jan’s trading
reserves the right to auction that vehicle to any other customer. Additionally Jan's
Trading will confiscate the initial 'first' payment amount and apply cancellation
DOCUMENTS WILL BE SENT TO THE CUSTOMER
After Jan's Trading has received the 'final' payment, we will send
all necessary documents to release the vehicle. All documents will be sent by UPS.
Depending on the customer's location, the delivery can take between 3 and 5
working days. For our customer's convenience, the Ups tracking number will be
published in the customer's account reports as soon as the documents are sent.
Customers may go to UPS website to view the status of their delivery. Jan's
Trading cannot be held liable for any delays associated to wrong addresses or UPS
* ETD = estimated time of departure, ETA = estimated time of arrival
Jan's Trading will not accept order cancellations for any reason.
The following penalties will be applied for cancellations that are absolutely necessary.
* Orders cancellations from Jan's Trading Stock List (before car is
An absolutely necessary cancellation will be subjected to a penalty of USD$500.00
In addition Jan's trading may in some cases suspend the customer's account
and stop all dealings.
* Orders cancellations from Jan's Trading Auction (before car is shipped)
An absolutely necessary cancellation will be subjected to a penalty of 100,000 YEN
per unit, if the
car price is below 1,500,000 YEN. If the car price is equal to or higher than 1,500,000
YEN a penalty of 10% of the cars
value plus 100,000 YEN will be enforced. In addition Jan's Trading may in some
cases suspend the customer's account and stop all dealings.
In all cases, if an order is cancelled after the car has already been shipped,
the partial payment (down payment)
will be CONFISCATED by Jan's Trading to compensate for losses suffered.
Jan's Trading accepts payments in the following forms.
- Telegraphic Transfer (T/T)
- Online Payment by Credit Card (Visa, MasterCard, American Express)
Credit cards are only accepted from eligible countries. Minimum payment is
For T.T. Jan's Trading accepts U.S. Dollar and Japanese Yen. Currencies transferred
other than the Japanese Yen will be converted to Japanese Yen or USD$ by bank against
the current exchange rate on the day the money is received. Jan's Trading cannot
be responsible for monies lost through exchanging currencies. The customer is obligated
to pay his balance in full.
For Credit Card payments, the customer will indicate a YEN amount to pay Jan's
Trading. However the credit card will be charged in US Dollars (after a 3% processing
fee and conversion using the current YEN/DOLLAR exchange rate).
PAYMENT NOTIFICATION (for TT payments)
Jan's Trading customers are encouraged to complete a Payment Notification
form after submitting a TT payment. This notification form can be found inside the
customer's account reports. This will greatly speed up the order/shipping process.
Customers should only complete this form after the TT payment has been made.